SingTel meets customer demand for more data with Asia’s firstWiFi-integrated mobile plans

SingTel unveiled a range of mobile plans that are fully integrated with a new premium high-speed WiFi network that it is rolling out at crowded locations and underground MRT stations.

The Combo plans are designed to meet consumers’ fast growing mobile data needs by offering high-speed WiFi usage in addition to 4G data bundles. As a launch promotion, customers will enjoy unlimited WiFi usage until 31 July 2015. Subsequently, all Combo plans will come with 2GB1 of WiFi data allowances.

Mr Johan Buse, SingTel’s Vice President of Consumer Marketing, said: “Customers tell us that they want faster speeds and more generous data allowances. Our new premium WiFi network complements our 4G network and boosts network capacity in crowded, congestion- prone locations. It enables us to provide customers with an optimal mobile data experience where they need it most.”

Combo plan customers will be able to switch automatically between the 3G, 4G and SingTel WiFi network without a manual password login. To ensure that customers always enjoy a high-speed and seamless experience, SingTel has permanently waived the 4G value-added service subscription charges.

The Combo plans provide customers with better value for money than existing plans. They offer up to 200 minutes more local talktime and up to 500 more SMS messages.

From 19 August 2014, the Combo plans will replace SingTel’s existing plans for customers who renew their contracts or subscribe to new lines.

SingTel premium WiFi network

Unlike free public WiFi networks, SingTel’s WiFi network is fully managed to ensure high quality performance. It can provide connectivity that is five times faster than typical free public WiFi services. (Average typical speeds of SingTel WiFi range from 4 to 10Mbps.)

At launch, coverage will be available at more than 100 hotspots at 11 locations, including popular shopping malls such as Raffles City, Plaza Singapura, Junction 8, Funan DigitalMall, Bugis+, The Atrium and Changi City Point. SingTel will progressively roll out the network to all CapitaMall shopping centres.

Hotspots will also be installed in Singapore’s busiest underground MRT stations and major bus interchanges. Customers can enjoy coverage at Orchard, City Hall and Raffles Place stations from 22 August 2014. The service will be progressively rolled out to 16 MRT stations on the North-East Line, as well as eight other stations with high commuter traffic over the next nine months. (Please refer to Annexe 1 for the list of MRT stations.)

By March 2015, approximately 1,000 hotspots at more than 100 locations across the island will have been deployed. These numbers are expected to double by March 2016.

For the full list of SingTel WiFi hotspot locations, please visit www.singtel.com/stwifi. 

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